I have "Hide Picks" turned on, when will my players be able to see everyone's picks?
As soon as the first game starts for the week (depending on your pick deadline setting either Thursday or Sunday), your players picks for the week will be displayed on the standings screen.
Default Pick Questions
What if my player already picked the most favored team? What is their default pick?
Their default pick will automatically be the next pick in the order that is posted on the homepage.
What about if there is a point spread tie for the default pick?
The order that is posted on the homepage is the order the default pick will be assigned.
When do you assign the default pick?
The Assign Default Pick script is run between the Sunday 1PM and 4PM games.
Thursday Game and Sunday Pick Deadline Questions
I have my Pick Deadline as the Sunday game, what happens to Thursday picks?
- Your players can pick the Thursday game as long as they pick it before it starts.
- If they pick a Thursday game, they can not change their pick after that the Thursday game has started. They are locked into to that pick.
- If they made a Sunday game pick or leave the pick blank before the Thursday game starts, then they can still delete or change their pick all the way up to Sunday Pick Deadline. They are not locked into their sunday game pick.
- If they leave their pick blank after Sunday Pick Deadline then default pick will be assigned (if you use this feature).
I have my Pick Deadline as the Thursday game, what happens when there is no Thursday game?
When there is no Thursday game, the Pick Deadline is Sunday first kickoff.
Login Questions
Will my last seasons login work?
No. Each season your players must register in your pool again to acknowledge joining your pool.
Can I veiw last years pool?
No. Each season the website starts fresh.
My Email Invitations Questions
Am I going to have to add everyone's email again each year?
No. When you create your new pool each season, use the SAME EMAIL ADDRESS you used the year before and when you created your pool, and you will see all your invitations ready for you to invite for the new season.
Multiple Players Questions
How do I register more than one player in a Pool or Multiple Pools?
After you have created your first Player, login to the website and click the "Register" link in the top nav or click the Register Again link in Player Home. You will directed to the screen to create another player. Also, your pool admin must allow multiple players and have this setting set to ON.
Change Email Questions
I entered the wrong email address, how do I change it?
After you login, click on the Change Email for Single Player link to go the to change email address screen. Also, your pool admin can change your email address for you.
Activation Fee Questions
How do I pay the $25 Activation Fee to activate my Pool?
Click here to See Details on pool activation payment options.
I paid the activiation fee, when will my Pool be activated?
Once your payment goes through, your pool will be activated within 2 hours during business hours.
Making Picks for your Players Questions
My players not internet savvy, can I make picks for them?
YES. On the Player Management screen you can make / delete your players picks for them.
Eliminating Players Questions
Do I have to mark all my players DEAD or does the website do that automatically?
The Elimination Script is run right after the scores are posted for the games played. You cannot mark players back to ALIVE to be "Let Me Back In" until after TUESDAY 3AM E.S.T.
Multiple Pool Admin Questions
Can I have more than one Pool Admin running the same Pool?
YES. Please email the webmaster your Pool ID and the Player name that you would like to have as the second admin and your request will be processed in the backend.
Last Minute Registration Questions
What if my player registers in my pool just before my registration deadline, will they be able to make their pick?
YES. Every new player that registers will have 7 days to use the website before you need to allow them to login.
Website Questions
Is this website backed up for my peace of mind?
YES. The website database is backed up every night at 2AM.
Can the website handle all the users and traffic?
YES. As the website grows more processors and ram are added to handle the load. All queries are continually analyzed for optimal speed and performance.